Refunds July/September Weekender
Dear Vault Fam,
The July/September Weekender is postponed to February.
The old tickets will remain valid for the new date & everyone can refund their tickets if they want.
The updated program will be communicated asap and stays more or less the same.
The refund process // Eventix Tickets
Because it has been moved, the automated refund form for the July Weekender is now open from September 27th until Friday, October 8th at 17:00.
You can find the form by going to your original Eventix order confirmation email and click on download tickets. The ticketing company Eventix will transfer the refunds 3-5 workdays after Friday, October 8th.
The refund process // Stager Tickets
Stager tickets are handled by RADION.
To refund these you have to send your tickets + IBAN to firstname.lastname@example.org
The tickets will be refunded in 3-5 workdays. Please do this before October 8th!
We’re sorry for all the delays and would like to thank you for your patience.
Hopefully, see you on the dancefloor soon!